What is a ChatBot?
A chatbot is an artificial intelligence (AI) and assist them to perform a particular task like a commercial transaction, hotel booking, banking form submission etc.
Today almost every company has a chatbot deployed to engage with the customers.
Some of the ways in which companies are using chatbots are:
- To deliver flight information.
- To connect customers and their business.
- As customer support.
Below Apps using ChatBot:
- Google Assistant
How do Chatbots work?
There are two types of chatbots: Rule-Based and Self-learning.
In this approach, a bot is trained according to rules. Based on this a bot can answer simple queries but sometimes fails to answer complex queries.
These bots follow the machine learning approach which is rather more efficient and is further divided into two more categories Retrieval-Based Models and Generative Models.
Install ChatterBot In Python:
pip install chatterbot
Something like you can started with ChatBot in Python.
from chatterbot import chatbot from chatterbot.trainers import ListTrainer #Build a new ChatBot chatbot = Chatbot('Edureka') trainer = ListTrainer(chatbot) trainer.train([ 'hi, can I help you find a course', 'sure I'd love to find you a course', 'your course have been selected']) #getting a response from the chatbot response = chatbot.get_response("I want a course") print(response)
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